I have 5 main professional experiences across social media, marketing automation, lead management, and customer support. I’ve worked as a Social Media Manager & Content Creator, GHL Integration Specialist, Lead Organizer/Responder, Customer Service/Technical Support Representative (T-Mobile), and Game Email Support Representative.
Through these roles, I’ve developed skills in content creation, email marketing, CRM and workflow automation (GHL), lead nurturing, customer communication (calls and email), technical support, billing support, and relationship building with a strong focus on clear communication, organization, and digital tools.
