I am a Healthcare Support Professional with 3+ years of experience supporting U.S.-based healthcare organizations and e-commerce businesses. I specialize in insurance verification, benefits eligibility, medical claims support, provider credentialing, HIPAA compliance, and healthcare administration, ensuring accurate documentation and exceptional customer service.
I also have experience assisting customers through phone, chat, and email by resolving account issues, payment concerns, order inquiries, and delivery disputes while maintaining high customer satisfaction.
I am highly organized, detail-oriented, and proactive, with experience using Google Workspace, Microsoft Office, Canva, ChatGPT, Availity, CAQH, payer portals, and other productivity tools.
I am committed to helping businesses improve efficiency, streamline administrative workflows, and deliver outstanding customer experiences.
If you're looking for a dependable, detail-oriented, and proactive virtual assistant who can confidently support healthcare operations and customer service, I'd love the opportunity to contribute to your team's success.
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