Reliable and success-driven professional with over 8 years of combined experience—6 years in call center
customer service and administrative support, and 2 years as a dedicated Virtual Assistant specializing in remote admin tasks and property management. Known for strong attention to detail, excellent communication skills, and a proactive approach to solving problems. Highly adept at working independently, managing multiple priorities, and delivering high-quality results. Committed to maintaining confidentiality and ensuring client satisfaction.
CORE SKILLS
-Customer Service & Admin Support
-Calendar, Email & Document Management
-Cold Calling & Communication
-Property & Client Coordination
-Invoicing & Reporting (Xero, Halo PSA)
-CRM & Ticketing Tools (Salesforce, Autotask, Halo PSA)
-Tech Support
-Remote Work & Task Prioritization