Experienced Virtual Assistant with a strong background in Amazon customer support and SaaS operations. I’ve supported both buyers and sellers on the Amazon platform, including working with an Amazon SaaS company where I handled technical troubleshooting, bug tracking, and SPAPI-related issues. Skilled in managing reimbursement cases, shipment and inventory reports, and creating detailed spreadsheets to support account health and operations. I also have a solid understanding of Amazon SEO and how various marketplace systems interact, allowing me to support clients with both backend issues and growth strategies. Detail-oriented, tech-savvy, and proactive in identifying and resolving issues to keep operations running smoothly.
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