Helping Shopify & Amazon Store Owners Save Time by Managing Orders, Listings, Etsy and Customer Support.
I'm Shiela Barrion, an eCommerce Virtual Assistant with over 4 years of experience supporting Shopify, Amazon, and Etsy stores. I help business owners streamline daily operations so they can focus on growing their business instead of getting buried in operational tasks.
How I Can Support Your Store
Process and fulfill customer orders accurately
Manage Shopify, Amazon, and Etsy product listings
Respond to customer inquiries via email, chat, SMS, and phone
Handle returns, refunds, exchanges, and chargebacks
Update inventory, pricing, tracking numbers, and product information
Coordinate with warehouses and shipping carriers
Perform product research and listing optimization
Generate reports and maintain organized records
Tools I'm Comfortable Using
Shopify Admin
Amazon Seller Central
Gorgias
Zendesk
ShipStation
Klaviyo
HubSpot
Salesforce
Etsy
Platforms & Tools
Shopify Admin • Amazon Seller Central • Etsy • Gorgias • Zendesk • ShipStation • Klaviyo • HubSpot • Salesforce • Slack • Google Workspace • Microsoft Office • ChatGPT • Canva , Printify, Canva, -----------
Why Work With Me?
- 4+ years supporting eCommerce businesses
- Experienced with Shopify, Amazon & Etsy
- Strong written English and customer communication
- Accurate and dependable in managing orders, listings, and customer communications
- Quick learner who adapts to new tools and SOPs
- Reliable, proactive, and deadline-driven
If you're looking for a dependable eCommerce VA to help keep your operations running smoothly, I'd be happy to discuss how I can support your business.
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