Are you looking for a reliable and detail-oriented Customer Service Representative with experience in the health insurance industry? I can help your business deliver excellent client support while ensuring accuracy, empathy, and professionalism in every interaction.
With 32 months of experience handling phone, chat, and email support, I’ve assisted members with policy inquiries, claims follow-ups, eligibility verification, and billing concerns. My goal is to provide fast and accurate resolutions while maintaining customer satisfaction and compliance with company policies.
? What I Can Offer:
Health insurance customer assistance (claims, benefits, billing, coverage verification)
Email , chat, and phone support
Data entry and updating client records in CRM tools
Appointment scheduling and follow-ups
Handling confidential information with accuracy and discretion
Clear communication and problem-solving skills
???? I’m passionate about helping clients and members get the answers they need — efficiently and with care. I take pride in being dependable, professional, and customer-focused in every task I handle.
Let’s work together to make your customer support operations smooth, responsive, and effective.???? Skills:
Customer Service (Phone, Chat, Email)
Health Insurance Support
Claims Assistance
CRM & Data Entry
HIPAA Awareness
Problem Solving & Communication
Virtual Assistant Tasks
