• Chat Support live chat agents answer customer questions and queries through live chat. Also provide real-time answers to customer inquiries
• Technical Support provide technical support, system coordination, and product troubleshooting to their general -----------stall, set up, troubleshoot, and repair at customer locations.
• Sales serves customers by providing product and service information and resolving products and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Collections include calls and/or correspondence in a fast-paced goal oriented collections department. Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
