I’m a detail-oriented Virtual Assistant and Customer Support professional with over 3 years of experience supporting healthcare, sales, and administrative operations. I have worked as a Medical Virtual Assistant handling patient scheduling, insurance verification, prior authorizations, and EMR/EHR updates while maintaining HIPAA compliance, as well as an Executive Virtual Assistant managing emails, calendars, CRM systems like Salesforce, and documentation. I’m skilled in handling customer inquiries across phone, email, and chat, resolving issues efficiently while maintaining professionalism. Known for being reliable, organized, and self-motivated, I thrive in fast-paced environments and am comfortable working independently. I’m currently open to opportunities where I can contribute my skills in virtual assistance, customer support, and healthcare administration.
