Over 15 years of work experience in the BPO industry. With 7 years of proven experience as a Client Relations Manager, Relationship Manager, Team Manager and in a similar role within a global BPO setting. With in-depth experience in new client onboarding, delivering solutions to meet clients needs and proven ability to handle multiple accounts while maintaining attention to detail. Strategic and analytical mindset with strong organizational skills with background in customer service, technical support, coaching and industry knowledge in staffing solutions.
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