I am a dedicated and results-driven professional with over 6 years of experience in the insurance, banking, customer service, and administrative support industries. Throughout my career, I have developed strong skills in client relationship management, administrative operations, CRM management, compliance, and customer support.
My experience includes working as an Executive Assistant, Financial Sales Specialist, Service Associate, and Unit Head, where I handled client communications, policy processing, account opening, KYC verification, CRM management (Salesforce), calendar management, data tracking, and technical support. I am highly organized, detail-oriented, and capable of managing multiple tasks while maintaining accuracy and efficiency.
I am proficient in Microsoft Office, Google Workspace, CRM systems, social media management, and administrative support tasks. I am also a fast learner who can quickly adapt to new tools and processes.
My Skills:
Administrative Support
Virtual Assistance
Customer Service & Client Support
CRM Management (Salesforce)
Data Entry & Data Management
Calendar & Email Management
KYC Verification & Compliance
Banking & Insurance Operations
Social Media Management
Technical Support & Troubleshooting
Microsoft Office & Google Workspace
I am committed to providing high-quality work, meeting deadlines, and helping businesses achieve their goals through reliable and professional support.