Hi, I'm Jayson from the Philippines. I'm an organized, detail-oriented, and exceptional communicator with a positive, "can-do" attitude Admin & Operations Assistant. I help busy professionals, coaches, and businesses manage their daily operations and provide reliable service to customers.
What I can do to help you:
General admin tasks
Answer and manage calls
Inbox and email management
Chat supppport
Data entry and accurate ort and email sudocumentation
Take notes during calls and organize important details
Schedule appointments and meeting coordination
Verify and update customer information in CRM system
Prepare documents and professional correspondence
Assist with scheduling, rescheduling, cancellations, and follow-ups
Assist customers with product setup and ensuring a smooth transition
Track order statuses and contacting suppliers
Track sales and ROI for sold-out products
Growing existing client accounts and addressing concerns
Identifying expansion opportunities
Maintain accurate records and documentation
Tracking performance indicators and sharing insights
Social media content creation (graphic design, short videos like Reels, Shorts)
Process sales, payment, track order shipment and delivery
Maintain clear communication with vendors and third party providers
Manage customer complaints, refund request and escalation
SOP creation and worfklow documentation
Tools/Progrms I'm Proficient At:
MS Office (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Forms, Sheets, Gmail), Dropbox, OneDrive, Grammarly, ChatGPT, Gemini, Salesforce, Zendesk, Notion, Microsoft Teams, Zoom, Google Meet, Viber, WhatsApp, Icoms, Citrix, Microsoft Teams, Zoom
Why work with me this year?
Great at multitasking and thrives in a fast-paced environment
Dependable and willing to learn new systems and tools
Proactive problem-solver – I take initiative and get things done
Strong command of English (spoken and written)
Able to work independently and as part of a team
Excellent organizational and communication skills
I serve as your partner and want to grow within your business
Familiarity with social media platforms
Proficiency in Microsoft Office and basic database systems
With a working laptop or desktop, reliable high-speed internet connection, backup internet and power
Invite me for an interview!
Let's work together -- send me an interview invitation so we can discuss what you need help with.
Administrative Management, Project Management, Virtual Assistant, Admin Data Processing, Data Entry, Communication, Transaction Coordinating, Customer Service, Organization, Sales, Social Media Content Creation, Executive Assistance, Customer Support, Operation Management, Outbound Calls, English Speaking, Cold Calling, Research, Outbound Sales, Time Management, Admin Data Processing, Attention to Detail, Communication, Leadership, Email Management, Google Workspace, Reliability, Inbound Sales, Sales, Personal Assistant, Content Creation, Computer Literacy, Customer Relationship Management
Verified
