Dedicated and detail-oriented healthcare support professional with a passion for helping patients access essential medical services. Experienced in obtaining prior authorizations, scheduling medical procedures, verifying insurance benefits, and resolving claims issues. Known for a proactive approach, strong relationship-building skills, and an adaptable mindset in fast-paced environments. Proficient in iCue, Charm EHR, NextGen, Office Ally, eClinicalWorks (eCW), ICANotes, and other EHR platforms. Strong foundation in HIPAA compliance and administrative coordination across various healthcare systems.
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