ABOUT ME
I?m ----------- ----------- -----------, a dedicated Executive Virtual Assistant with over 5 years of experiencesupporting business owners in the credit repair, customer service, and automation space. I specialize in streamlining dispute processes, managing CRM systems like GoHighLevel andDisputeFox, and ensuring compliance with FCRA and CFPB standards.
As a single mom, I bring unmatched resilience, organization, and heart to everything I do. I thrive in fast-paced environments where attention to detail, communication, and reliability arecritical. Whether I?m managing backend operations or training virtual teams, my goal is alwaysto make business smoother, smarter, and more scalable for the clients I serve.
PROFESSIONAL SUMMARY
Executive Virtual Assistant with over 5 years of diverse experience in credit repair, clientsupport, process automation, and team leadership. Proven ability to manage credit disputedepartments, streamline workflows using advanced CRM tools, and deliver high-impact resultsacross retail, financial, and corporate travel sectors. Known for adaptability, attention to detail,and a client-centric approach that enhances operational efficiency and client satisfaction.
CORE SKILLS & COMPETENCIES
- Factual & Metro 2 Disputing
- Process & Workflow Optimization
- CRM Automation (GoHighLevel, DisputeFox, CDM)
- Credit Repair & Regulatory Compliance (FCRA, FDCPA, CFPB)
- Client Communication & Retention
- Leadership & Team Training
- Attention to Detail & Analytical Thinking
- Time Management & Multitasking
TOOLS & SOFTWARE
CRM & Automation: GoHighLevel, DisputeFox, Salesforce, Credit Dispute Manager,LeadConnectorProject Management & Support: Slack, Trello, Notion, -----------, Calendly, Google Calendar,Zoom, Zendesk, Google Suite, Google Suite
Design & Reporting: CapCut, Canva
Travel Tools: Amadeus GDS, Travelfusion, Mystifly
Productivity: Hubstaff, Microsoft Office
