STR Guest Relations and Property Management
I am a former AIRBNB SUPERVISOR who has a background in working with STR hosts.
I am also familiar in handling cases from start to end. I.E assisting guests reports damages and issues during stay to contacting vendors, cleaners, contractors until the issues are resolved.
I also handle Airbnb complicated cases like filing for damage claims, changes in listing, handling cases that involves listing suspension and review removal, etc.
Tools Used
Airbnb
VRBO
Turno
Trello
Breezeway
Hospitable
Zillow
Google Apps
Guesty
STR PMS and OTAs