Experienced Virtual Assistant | Social Media Coordinator | Community Manager | Customer Service Specialist
Hi! I’m a highly motivated and reliable Virtual Assistant with over 5 years of remote work experience and a strong background in customer support, community moderation, and social media management.
With a nursing degree and a successful career in the airline and insurance industries before transitioning to remote work, I bring professionalism, empathy, and attention to detail in every task I handle. I’m also trained in digital marketing, content strategy, and social media, making me a valuable asset to growing businesses and busy entrepreneurs.
Here’s what I can offer:
* Virtual Assistance & Customer Service
Inbox and chat support via Freshdesk, email, and social media (Facebook, IG, etc.)
Tech and backend support for ecommerce and onboarding systems
Scheduling, planning, and team coordination using tools like Slack, Viber, Zoom, and Asana
* Social Media & Community Management
Content planning, publishing, and engagement strategy for YouTube, Twitter, and Facebook<8efe80624d780eba0c6493ec45140364>Facebook group moderation and member support
Circle platform community engagement
Social content calendar creation and implementation
* Email Marketing & Admin Support
Basic email blast setup and automation using Ontraport
Light CRM management and contact updates
Reporting and general admin tasks
* Tools I Use:
Freshdesk | Ontraport | Slack | Asana | Airtable | Microsip | RingCentral | Canva | Notion | CapCut | Viber | Zoom | Google Workspace
I’m continuously learning and have completed several digital marketing and social media courses to stay updated and effective.
If you’re looking for someone who is dependable, organized, and results-driven, I’d love to help you grow your business while making your operations smoother and more efficient.
Let’s connect and see how I can support your team!
