Need someone who can keep your business organized, communicate professionally with your customers, and get things done without constant supervision? That's where I can help.
I'm a Virtual Assistant with over 10 years of experience supporting businesses in customer service, healthcare administration, e-commerce, and administrative operations. Throughout my career, I've learned that being a great assistant isn't just about completing tasks—it's about making life easier for the people you work with.
I've handled executive calendars, appointment scheduling, inbox management, customer support, insurance verification, billing support, CRM systems, data entry, internet research, and document organization. I've also managed Shopify product listings, product research, inventory updates, and social media support using Canva and CapCut.
Before working remotely, I spent nearly eight years leading customer service teams at IBEX, where I coached employees, monitored performance, solved problems, and helped improve daily operations. That experience taught me how to stay calm under pressure, communicate effectively, and take ownership of my work.
I'm comfortable using Google Workspace, Microsoft Office, Shopify, CRM platforms, Meta Business Suite, LinkedIn Sales Navigator, Canva, CapCut, Adobe Photoshop, Adobe Lightroom, and ChatGPT, and I'm always willing to learn new tools when the job requires it.
If you're looking for someone who is dependable, organized, detail-oriented, and genuinely cares about helping your business succeed, I'd love the opportunity to be part of your team.