I have worked in the BPO industry for 7 years, gaining extensive experience handling multiple accounts, including US telcos, credit card services, Quickbooks, and an AU Telco. Most of my experience has been providing excellent customer service and technical support.
My exceptional performance in handling Quickbooks Desktop and Payroll led to my promotion as an ----------- this role, I collaborated with team leaders to address process difficulties and strategize for better scorecard outcomes.
Currently, I serve as a Virtual Executive Assistant, supporting a CEO of a growing business in the US. My responsibilities include managing the CEO's calendar, inbox, and travel arrangements, performing data entry, recruitment assistance, and handling various ad hoc tasks.
