I am a dedicated Virtual Assistant with hands-on experience in customer support, e-commerce operations, and administrative assistance. I specialize in helping businesses deliver excellent customer experiences while keeping daily operations organized and efficient.
In my current role, I manage customer inquiries through TikTok Shop, process refunds and returns, resolve shipping concerns, coordinate with warehouse teams, perform data entry using Google Sheets, and maintain accurate order records. I also have experience using Shopify and supporting affiliate-related tasks on TikTok.
As a Licensed Professional Teacher, I developed strong communication, organization, and problem-solving skills that translate well into remote work. I am detail-oriented, dependable, quick to learn new systems, and comfortable working independently with minimal supervision.
Skills include:
• Customer Support (Email & Chat)
• TikTok Shop Management
• Shopify
• Data Entry
• Google Sheets & Microsoft Excel
• Administrative Support
• Order Tracking & Refund Processing
• Internet Research
• Calendar & Email Management
• Canva
• AI Tools (ChatGPT)
I am looking for long-term opportunities where I can contribute, learn, and grow while helping businesses provide outstanding service to their customers.
