I am a dedicated Customer Support Professional with over 8 years of experience in the BPO industry, specializing in long-term care insurance, Medicaid, and Medicare support and private health care insurance I have handled email, chat, and phone support, ensuring excellent customer service and resolution.
I am skilled in CRM tools, Microsoft Office Suite, and multitasking in high-pressure environments. My problem-solving abilities, critical thinking, and strong communication skills make me an asset to any team.
I am looking for a full-time remote position where I can apply my expertise in customer service while continuously learning and growing in the industry.
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