As an entry-level service support manager and virtual assistant, I handle administrative duties, online research, lead generation, and social media outreach and management.
My experience as a team leader has equipped me with str----------- leadership and management skills. These include effectively resolving escalated customer issues, analyzing performance metrics, identifying areas for improvement, and implementing strategies to optimize operations.
Before becoming a team leader, I worked as a customer service representative and gained experience managing various U.S. accounts for telecommunications, technical support, e-commerce, and medical accounts.
