You’ve got a business to run - I’ve got your back on everything else.
If you’re looking for a Virtual Assistant who can jump in, take initiative, and deliver results with minimal supervision - I'm here to help you.
With 9 years of experience in customer service and virtual assistance, I help busy entrepreneurs and eCommerce business owners streamline their operations so they can focus on growth.
I provide reliable, detail-oriented support in customer service, eCommerce management, and administrative tasks. From handling inquiries and processing orders to organizing workflows and product listings, I help businesses save time, reduce stress, and deliver exceptional customer experiences with professionalism and accuracy.
E-commerce & Administrative Support:
- Managed product listings and inventory updates for Shopify and Amazon stores
- Responded to customer inquiries via email and chat (using Gmail, Zendesk, or Gorgias)
- Processed orders and returns using backend tools
- Created social media content with Canva and scheduled posts via Buffer
- Organized files and tasks using Google Drive and Trello
- Maintained 98%+ customer satisfaction rating
-- Skills:
- Customer Service (Email, Chat & Voice)
- Virtual Assistance & Administrative Support
- E-commerce Support (Shopify, Amazon, Etsy)
- Order Fulfillment & Tracking
- Inbox & Calendar Management
- Product Listing & Optimization
- Data Entry & Reporting
- Social Media Scheduling
- Canva & Graphic Editing
- Project Management Tools (Trello, Asana, ClickUp, Notion)
- Email Marketing (Klaviyo, Mailchimp)
- Customer Support Systems (Zendesk, Gorgias, Freshdesk, Help Scout)
- Order & Shipping Tools (ShipStation, DSers, Oberlo)
- Communication & Problem Solving
- Attention to Detail
If you’re looking for a dependable VA who can keep your business organized, customers happy, and operations running smoothly, I’d love to be part of your team. Let’s connect and make your workload lighter.
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