Dynamic customer service professional with over 15 years of experience in cultivating and sustaining strong client relationships. Expertise in leveraging Employment Hero to optimize HR processes, including contract creation, HR letters, and comprehensive reporting, ensuring compliance and operational efficiency. Proficient in utilizing HubSpot for seamless client onboarding and ongoing account management, enhancing workflows and boosting productivity across multiple clients. A strong administrative skill set supports effective handling of diverse tasks, from report generation to contract management, all aimed at driving client success and process improvement.
