Hi, I’m Angelica, a Healthcare Virtual Assistant with a background in hospital pharmacy and experience supporting US-based healthcare plans.
In my current role, I handle 30–40 daily member and provider inquiries, verify claim status, explain denial and payment information, and maintain HIPAA-compliant documentation across multiple healthcare systems. I recently achieved a 100% QA score while supporting high-volume healthcare workflows.
I’m detail-oriented, organized, and comfortable managing multiple systems while supporting fast-paced healthcare workflows. If you're looking for someone reliable and ready to contribute, I’d be happy to support your team.
