Australian Mortgage Loan Processor with over 3 years of end-to-end experience managing residential loan applications from leads data collection through to settlement. Experienced in supporting mortgage brokers throughout the entire loan lifecycle, ensuring efficient processing, compliance, and exceptional client service.
Strong background in loan packaging, document verification, serviceability assessments, lender policy review, pricing requests, valuation ordering, credit submissions, lender follow-ups, and settlement coordination. Proficient in handling PAYG, self-employed, refinancing, investment, and owner-occupied loan applications while maintaining accuracy and meeting turnaround times.
Recognized for excellent attention to detail, strong communication skills, and the ability to manage multiple loan files in a fast-paced environment. Dedicated to delivering high-quality outcomes for brokers and clients by streamlining workflows, proactively resolving issues, and ensuring a smooth settlement process.
Core Skills: End-to-End Loan Processing • Australian Mortgages • Residential Lending • Serviceability Calculations • Loan Packaging • Fact Find • Credit Submissions • Pricing Requests • Valuations • Document Verification • Lender Follow-ups • Settlement Coordination • Compliance • Customer Service • Broker Support • Pipeline Management
