I support the daily operations of a healthcare clinic by managing patient intake, scheduling, and administrative workflows to ensure efficient patient care and communication. My responsibilities include handling inbound and outbound calls, completing patient intake and registration, verifying insurance benefits (VOB), processing prior authorizations, scheduling and confirming appointments, and assisting patients with required forms and documentation. I also manage fax, email, and text communications, coordinate with providers, insurance companies, and patients regarding treatment approvals and referrals, collect payments when needed, and maintain accurate patient records by scanning and updating information in the clinic’s system. My role helps streamline clinic operations while providing patients with timely, professional, and compassionate support.
Verified
