Customer Service, Client Relations and Operations Professional with 7+ years of experience in customer support, 6+ years of experience in virtual assistance, client success, and remote operations. I’ve worked across multiple industries including e-commerce, drop-shipping, real estate, financial services, interior design, IT, and brick and mortar businesses, supporting a lot of growing businesses, teams and high-profile clients.
I’m known for being reliable, adaptable, and highly independent in remote work environments. My experience includes handling phone, email, and chat support, managing client relationships, administrative tasks, data entry, scheduling, reporting, and social media coordination. I take pride in delivering quality results with strong attention to detail and minimal supervision.
With a background in Information Technology, I’m highly tech-savvy and quick to learn new systems and workflows. I’m experienced with Microsoft 365, Adobe, Google Workspace, HubSpot, Zoho, Intercom, Asana, ClickUp, Trello, Airtable, -----------, and other CRM and productivity platforms.
I enjoy helping businesses stay organized, improve customer experience, and keep day-to-day operations running smoothly while contributing positively to the team.
Currently open to part-time opportunities and collaborations. Please feel free to connect with me anytime.
