Remote Operations Manager , Sales Leadership Expert, Business Growth Accelerator

Results-oriented Remote Operations & Sales Leader with over 15 years of experience managing high-performing teams in BPO and E-commerce sectors.

Expert in driving revenue growth, optimizing remote workflows, and developing talent for various industries and lines of business.

Proven track record of scaling operations, from "ground-up" entrepreneurial ventures to managing large-scale corporate teams.

Leadership:
Change Management
Process Optimization
Performance Rehabilitation

Sales and Revenue:
Strategic negotiation
Resource allocation
Client Retention

Talent and Culture Strategy:
Employee engagement and Retention
Championing Psychological Safety
Talent Development and Mentorship
Continuous Improvement

Technology and Platforms:
Various CRMs, Meta Business Suite and Sales tools
Zoom, Google Workspace, MS Teams, Trello, Slack and other remote collaboration suite
Canva, Adobe Lightroom, Pro and Premiere for creatives