• Computer literate (MS Word and MS Excel, PowerPoint)
• Handle high-volume outbound and inbound collection calls
• Contact customers with overdue accounts and remind them of payment obligations
• Negotiate payment arrangements and offer flexible solutions to settle balances.
• Generate leads and convert prospects into active accounts.
• Manage client accounts and maintain long-term business relationships.
• Conduct follow-ups on client inquiries, proposals, and service offerings
• Communication skills
• Leadership experience
• Computer skills are proficiencies in operating specific software or apps.
