Results-driven Operations, Project, and Account Management professional with over a decade of experience leading cross-functional teams, managing client relationships, and deliveringprojects end-to-end across BPO, real estate, and operations consulting environments. Proven ability to optimize workflows, manage CRM systems, coordinate stakeholders, and maintainhigh customer satisfaction. Highly skilled in administrative operations, team leadership, client communication, and process improvement, with a strong track record of balancing strategicexecution and hands-on support in fast-paced, remote and client-facing settings.
