Experienced Customer Service Representative with a Bachelor of Science in Architecture and a proven track record in managing customer inquiries, resolving issues, and handling returns and refunds across major online platforms including Amazon and eBay. Adept at providing prompt and accurate assistance to ensure high levels of customer satisfaction. Skilled in maintaining detailed records of customer interactions and transactions to support efficient problem resolution and operational accuracy. Committed to delivering exceptional service and enhancing the overall customer experience through effective communication and meticulous attention to detail.
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