I am an experienced IT Support Specialist and System Administrator with over 10 years of hands-on experience in IT fundamentals, technical support, networking, and infrastructure operations.
I currently work in a hybrid environment supporting production and disaster recovery systems, handling day-to-day IT support, server administration, firewall management, and security-related tasks.
My background spans IT support, system administration, network operations, and cybersecurity, allowing me to resolve issues efficiently while maintaining system stability, security, and business continuity.
I am highly comfortable working remotely, documenting processes, assisting users, and collaborating with technical and non-technical teams. I value clear communication, reliability, and proactive problem-solving.
