Versatile professional with dual expertise:
-Virtual Assistant for a real estate coaching platform, providing high-level support to agents and team leaders through CRM management, scheduling, client communication, and operational assistance.
-Chargeback Management & Fraud Prevention Specialist with hands-on experience at JPMorgan Chase, handling dispute resolution, fraud analysis, and merchant services for high-risk and e-commerce clients.
I combine administrative precision with financial risk mitigation, making me a reliable asset for both real estate teams and online businesses seeking secure and streamlined operations.