I’m a results-driven Sales and Operations professional with 17 years of BPO experience, including 7 years in leadership roles managing teams of 15+ agents. I specialize in driving sales growth, improving team performance, and optimizing operations for better efficiency and higher revenue.
I have 3 years of solid experience in outbound and inbound sales, as well as sales provisioning. I understand the full sales cycle — from prospecting and closing to post-sale coordination — and I consistently help teams meet and exceed targets.
For the past 15 years, I’ve supported Australian clients, giving me strong communication skills and a deep understanding of AU customer expectations and sales standards. I also bring 2.5 years of remote work experience, working independently with minimal supervision while maintaining high productivity and performance.
Calm under pressure, solutions-focused, and highly accountable — I’m ready to help businesses scale, improve systems, and build high-performing teams.
Verified
