Hello! My name is Micah, and I am an operations-focused professional with a strong background in revenue management, administrative support, medical billing, insurance verification, and data management. I bring several years of experience supporting day-to-day business operations, ensuring accuracy, efficiency, and seamless workflows across multiple functions.
In my previous roles, I have handled end-to-end revenue cycle processes including insurance verification, claims processing, payment posting, and follow-ups helping maintain accurate financial records and optimize cash flow. My experience in data entry and billing has strengthened my attention to detail and my ability to identify discrepancies, resolve issues, and keep systems consistently up to date.
Beyond billing, I have supported overall operations through virtual and administrative assistance, including managing databases, coordinating tasks, handling communications, and maintaining organized workflows. I have also taken on leadership responsibilities, guiding tea-----------mbers and assisting in training to improve performance, accuracy, and efficiency.
I bring a strong customer service background, allowing me to communicate effectively with clients and customers. I handle inquiries with professionalism and empathy, ensuring concerns are resolved efficiently while maintaining positive relationships.
I am highly adaptable, detail-oriented, and committed to supporting smooth and efficient operations. I would welcome the opportunity to contribute to your team and help streamline your processes.
Please feel free to reach out and I’d be glad to discuss how I can support your business.
TOOL PROFICIENCY
MS Office/Google Workspace
Zoho Office Suite
Canva/Adobe Creative Cloud
Zoom/Skype/Slack
Gorgias/Zenoti/Zendesk
Billing: Tebra-Kareo/Athenahealth/AdvancedMD
ECW/AllScripts/Epic
