Hello, I'm -----------, your next Medical Virtual Assistant. With a Bachelor of Science in Nursing and a successful nursing licensure exam, I offer a robust foundation in healthcare. Since 2014, I’ve advanced my expertise with a Certificate III in Aged Care, where I developed key skills in communication, empathy, patience, and problem-solving through 3.5 years of person-centered ----------- 2019, I achieved Magna Cum Laude honors in the Medical Coding AAPC certification and applied my skills as a CPC at Optum Global Solutions until 2022. There, I gained valuable experience as an HCC Coder and medical abstractor for HEDIS. Additionally, my role as an Amazon Virtual Assistant involved market and product research, meeting deadlines, and performing data entry tasks.Most recently, I completed extensive training in Medical Virtual Assistance. This training equipped me with advanced skills in phone handling, insurance verification, prior authorization, and proficiency with electronic medical record systems such as Practice Fusion, E-ClinicalWorks, Athena Health, Dr. Chrono, Cerner, and AdvancedMD. I also gained expertise in scribing, transcription, and medical billing, providing me with a comprehensive skill set to enhance healthcare administration and patient management.I am dedicated to leveraging my diverse background to deliver exceptional support and streamline medical operations, ensuring efficient and effective patient care.I am:
-Tenacious
-Naturally curious and always have a desire to constantly improve
-Determined
-Attention to detail
-a team player but also able to work independently
-Flexible
-Quick Learner
Able to work within a deadline
-Excellent verbal and written communication skills
I can work with the following programs: Skype, Zoom, Microsoft Teams, ----------- and Trello.
If I can be of any help to you, please don't hesitate to drop me a message!
All the best,
----------- M.