I am a hardworking and ambitious individual with a great passion for providing excellent customer service at all times, good at working using my own initiative and I am flexible in my approach to work duties. A bright and receptive person, able to communicate well with people at all levels.I demonstrated the ability to work even under pressure, having worked in customer service industry, I fully know that the job could be stressful at times and that I won't only be dealing with smiling, happy customers but also with irate ----------- my past experience I've probably dealt with almost all types of customers.I'm an attentive listener, and by that I mean I listen not only to the words that the customers are saying but also to the non-verbal cues, the tone of voice. They are very important when it comes to dealing with customers efficiently and I believe that I'm fully equipped to handle that.Have a basic knowledge in Microsoft Office tools, google sheets, calendar, google drive, documents and form.