I am an Operations & Systems Manager with experience managing remote teams of 40-50 VAs supporting US-based clients. I specialize in workflow design, process documentation, and building internal tools from scratch.
On the technical side, I build full-stack web applications, automation systems, and micro-SaaS tools using Google Apps Script, JavaScript, Supabase, and Netlify, leveraging AI tools to accelerate development. I have built payment tracking systems, VA portals, client dashboards, and automated workflows that are actively used in production.
I was promoted from VA to Operations Manager within 2 months after independently identifying operational gaps and building solutions without being asked. a role I took on without supervision and delivered results.
I also have 10+ years of experience in multimedia production including 3D architectural visualization, graphic design, and video production and 10 years as an entrepreneur running my own business from 2015 to 2025.
I am equally comfortable working independently or as part of a team. I take ownership of my work, communicate proactively, and consistently deliver without needing to be micromanaged.