I can perform various administrative tasks including (but not limited to) responding to emails, managing inbox, scheduling meetings, making travel arrangements, create spreadsheets, market research, make presentations, and provide great customer service. My recent work experience was a team leader from a contact center, I stayed there for almost five (5) years, wherein I specialized on:
- Customer Service (handled tech-support, travel industy, and sales as well)
- Data Analysis using Microsoft Excel & Google Sheets
- Creating Basic Slide Presentation using Microsoft PowerPoint & Google Slides
- Weekly & Monthly Business Reviews (with clients across the globe)
- People Management and Coaching/Mentoring
I have experience using the tools listed below:
- Microsoft Office
- Google Workspace
- Slack
- Confluence & Jira
- Looker
- Retool
- Canva
- GoHighLevel, including creation of: Automations and Landing Pages
- HubSpot (basic knowledge)
- Asana (basic knowledge)
- Calendly (basic knowledge)
