Hello! I’m
----------- ----------- -----------, a Registered Nurse and a highly experienced healthcare support professional with over 10 years in customer service and 2+ years specializing in Durable Medical Equipment (DME) administration.Throughout my career, I’ve consistently delivered excellent service in both healthcare and non-healthcare sectors—handling patient support, insurance verification, data entry, and DME coordination in fully remote environments.I’m proficient in top medical software like Brightree, Athena, EPIC, AirView, and ReviewStat, and trained in HIPAA-compliant communication, CPAP compliance monitoring, and EHR/EMR systems. My background also includes a strong foundation in technical support, sales, and live chat operations for major U.S.-based clients across industries such as telecommunications, hospitality, and automotive.What sets me apart is my ability to merge medical expertise with technical precision and compassionate communication. I don’t just process data or handle calls—I build trust, ensure compliance, and help streamline
care.My goal is to join a globally competitive team where I can contribute my skills, adaptability, and patient-first mindset to enhance outcomes and brand reputation—while also improving my family’s future.If you're looking for a Medical Virtual Assistant or Customer Service Representative who is dependable, experienced, and immediately available, I’m ready to make a positive impact.
