Results-driven Customer Service Specialist with extensive experience in telecommunications,
customer support, billing resolution, sales, and technical assistance. Skilled in handling high-volume customer interactions across phone, chat, and email channels while maintaining professionalism and delivering excellent customer experiences. Proven ability to resolve complex issues, manage disputes, upsell products and services, and adapt quickly to fast-paced environments. Strong communication, problem-solving, and multitasking skills with proficiency in CRM tools and customer support systems.
Desktop with dual monitor (AMD Ryzen 3, 16GB RAM)
Laptop (backup)
Two ISPs (main & backup)
Portable power station
Webcam ready
Noise-cancelling headset
Quiet workplace
Verified
