I am an IT and operations professional with 9+ years of experience supporting businesses in data management, CRM administration, service desk coordination, and documentation. I’ve worked with international teams across cybersecurity, legal, managed services, and telecommunications, handling tasks such as HubSpot CRM data quality, process optimization, client coordination, and legal data entry.
I specialize in:
Data Management & CRM Tools – HubSpot, ConnectWise, PracticePanther, Apollo, LinkedIn Sales Navigator
Documentation & Compliance – organizing records, maintaining data accuracy, preparing reports
Service Coordination – monitoring service requests, scheduling engineers, supporting sales operations
Process Improvement – Lean Six Sigma certified (Green Belt, Yellow Belt, White Belt)
I am reliable, detail-oriented, and quick to adapt to new tools and workflows. Having worked remotely with UK and US-based companies, I understand the importance of clear communication, accuracy, and meeting deadlines.
If you’re looking for someone who can organize data, streamline processes, and provide reliable back-office or operations support, I’d be happy to help your business grow.
