**Experienced BPO Operations for Customer Service, Mortgage Collections\Services and Accounts Receivable
process.
**Experienced BPO Operations and Support Management with exposure to Team Management, Training and Quality
Assurance and Process Excellence\Improvement.
**Qualified for challenges requiring expertise in key account management, relationship building, customer relation
and service quality.
**Motivated leader and team player with a track record of consistently exceeding defined goals, delivering
exceptional quality assurance, boosting efficiency, and contributing to revenue growth.