• Answer all customer concerns
• Ensure the collection of outstanding Accounts Receivable and Creditable Withholding Tax
• Process Purchase Requests in MyeSAS and monitor Purchase Orders
• Process Request for Payment Invoices from suppliers
• Prepare and distribute documents related to customers such as Memo, Violation Letters and Work Permits
• Perform other administrative duties that may be required
• Processes Billing Statements for unit owners/tenants on a quarterly basis ensuring accurate and timely billing.
• Prepares aging reports, and accounts receivable journal entries and revises accounts receivable for corrections/adjustments as required.
• Responds to billing inquiries made by phone and in person, providing necessary forms, reviewing paperwork, and taking appropriate action to resolve questions or concerns.
• Report directly to the Finance Manager or his/her designate and assist the FM in all financial aspects of the Property
• Update the FM and Head Property Manager of the areas/ accountabilities of the residents
• Collects payments of the residents
• Issues official receipts (OR) and provisional receipts (PR) to residents.
• Prepares statement of account of the association dues, electric, service request rendered, and others to residents
• Ensures accuracy of financial reports
• Prepares reminder letters to residents who are not paying on time
• Attends to all residents’ inquiries on their statement of account.
• Updates contact details of the residents if there are any
• Prepares daily collection reports, and cash journals
• All other tasks assigned by the immediate supervisor from time to time
