Versatile BPO professional with 3+ years of experience delivering high-quality customer support, problem resolution, and client engagement for major U.S. brands. Proven track record of adapting quickly to diverse industries—including telecommunications (AT&T, DirecTV, DISH), finance (Truist, Optum Financial), healthcare (Abbott), e-commerce (Fanatics), and hospitality (Hotel Engine). Dedicated to driving customer satisfaction, operational efficiency, and KPI success.
