Lead Manager: A dynamic and results-driven Lead Manager with over 5 years of experience in managing sales teams and achieving targets. Skilled in developing and implementing sales strategies, identifying new opportunities, and building strong relationships with -----------monstrated ability to lead and motivate teams to exceed sales goals while maintaining high levels of customer satisfaction.
Cold Caller: A highly motivated and results-oriented Cold Caller with 3 years of experience in lead generation and customer acquisition. Proficient in making outbound calls, identifying potential clients, and building rapport with customers. Skilled in using various sales techniques to convert leads into sales, and meeting daily/weekly targets.
Recruiter: A dedicated and efficient Recruiter with over 4 years of experience in recruiting top talent across various industries. Proficient in sourcing, screening, and interviewing candidates, as well as managing the hiring process from start to finish. Skilled in using recruitment tools and platforms to identify potential candidates, and building strong relationships with clients.
Recruitment Lead: An accomplished Recruitment Lead with over 6 years of experience in managing recruitment operations and leading a team of recruiters. Proficient in developing recruitment strategies, identifying recruitment needs, and executing recruitment plans. Skilled in using various recruitment tools and platforms to identify potential candidates, and building strong relationships with clients and hiring managers.
Client Success Manager: A proactive and customer-focused Client Success Manager with 5 years of experience in managing client relationships and ensuring customer satisfaction. Skilled in developing and implementing client success strategies, identifying opportunities for growth, and resolving customer -----------monstrated ability to build strong relationships with clients, provide exceptional customer service, and drive business growth.
BPO Supervisor: A seasoned and detail-oriented BPO Supervisor with over 7 years of experience in managing BPO operations and leading a team of agents. Skilled in managing call center operations, monitoring performance metrics, and providing coaching and feedback to -----------monstrated ability to identify areas for improvement, implement process improvements, and ensure high levels of customer satisfaction.
I am a management professional with over five years of experience in operations, program implementation, technical systems, and employee analytics. My core competencies include project management, process improvement, strategic planning, financial management, team leadership, communication, problem-solving, quality management, supply chain management, and technology proficiency. I have worked in various roles, including being Recruitment Lead at INBOSS Philippines, Client Success Manager at Start Virtual, Transition Manager at Concentrix, and as a Supervisor at Teleperformance.
Throughout my career, I have achieved business objectives, implemented process improvements, and led teams to success. I possess excellent communication skills and can effectively communicate with stakeholders at all levels of the organization. I am proficient in using and implementing technology to improve business processes and efficiency, including software applications, automation, and data analysis.
