I’m an IT Support Specialist with experience in troubleshooting Windows 10/11 systems, Microsoft 365 applications, SharePoint, Teams, and printer-related issues. I have a strong background in providing remote technical support, diagnosing hardware and software problems, and ensuring users can work efficiently without interruptions. I enjoy helping people solve technical issues, and I always make sure to explain solutions clearly and professionally. I’m also familiar with GIS software, AutoCAD and enjoy learning new technologies that improve workflow and productivity. I’m looking for an opportunity to contribute my skills to a supportive and growth-oriented team.