I am a detail-oriented and highly adaptable professional with a strong background in customer service, virtual assistance, and administrative support. I hold a Bachelor of Business Administration major in Human Resource and Development Management from Saint Joseph College. Over the past few years, I have gained valuable experience working with reputable companies such as Teleperformance, Concentrix, and TTEC, where I handled customer inquiries, technical support, and sales-related concerns with a focus on delivering excellent service.
In addition, I have worked as a Virtual Assistant, supporting project coordination, CRM reporting, and inventory tracking. My experience also includes appointment setting, cold calling, and managing customer accounts, which strengthened my communication and problem-solving skills. I am proficient in multitasking, team collaboration, and using various CRM tools to streamline processes.
I am passionate about helping clients find efficient solutions and committed to maintaining accuracy, organization, and a positive customer experience in every task I handle
