I am a Virtual Assistance and my contracts vary from simple spreadsheet creation, internet research to fully running/managing an e-commerce business. I have done consulting work with companies looking to evaluate their processes and procedures and made recommendations for change. I've been contracted to answer phones, and make return calls on RSVP confirmations for events, the list is endless and can include - with the right tools in place - anything you would hire for or delegate to an employee sitting across the hall from you.