I have strong experience in customer service, technical support, and eCommerce operations, with nearly 7 years in the BPO industry. I’m skilled in handling email, chat, and phone support, resolving customer concerns efficiently, troubleshooting technical issues, and managing orders and tickets using CRM tools like Zendesk and Shopify.
I’m highly organized, detail-oriented, and able to manage multiple tasks while meeting deadlines and maintaining high customer satisfaction. I also have experience as a Subject Matter Expert (SME), where I supported tea-----------mbers and helped improve overall performance.
As a worker, I want to be known as someone reliable, proactive, and easy to work with someone who takes ownership of tasks, communicates clearly, and consistently delivers quality results. I focus on helping clients save time, improve customer experience, and grow their business.
