- Responsible for ensuring timely and effective implementation of all company's policies, procedures, and activities involved in assuring the quality of program processes
- Investigate quality issues, identify root causes, and implement corrective and preventive actions to address deficiencies and prevent recurrence
- Work closely with training and operations to develop action plans aimed at achieving success in terms of sales attainment and conversion for the program.
- Uphold quality standards, ensuring compliance with regulations, and driving continuous improvement initiatives within an organization.
